How we handle your information.

Who we are

Datavive Ltd (“Datavive”, “we”, “us”) is responsible for the personal information described in this notice. You can contact us about privacy at any time at help@datavive.co.uk.

What we collect

When you submit the Book a Demo form, we collect the details you enter: your name, work email address, organisation, role, the workflow you are interested in and any message you choose to include. If you email us directly, we receive your email address and the contents of your message.

Please do not include patient-identifiable or other health information in the form or in emails to us through this website.

This website does not use cookies, analytics or advertising trackers. Like any website, our hosting provider processes technical information, such as IP addresses, to deliver the site and protect it from misuse.

Why we use it

We use the information you send us to:

• respond to your demo request or enquiry;
• arrange and follow up on a demo or conversation you have asked for;
• keep a record of our correspondence with you.

Our lawful basis under UK data protection law is our legitimate interests in responding to business enquiries and developing relationships with organisations interested in Datavive. We will not add you to a marketing mailing list without your permission, and we do not sell your information.

Who we share it with

We use trusted service providers to run this website and our email:

• Netlify hosts this website and processes form submissions on our behalf, then forwards them to our email.
• Microsoft provides our email service (Microsoft 365), where enquiries are received and answered.

Some of these providers may process information outside the UK, including in the United States. Where this happens, we rely on the safeguards our providers offer under UK data protection law.

How long we keep it

We keep enquiry details for up to 24 months after our last contact with you, unless we go on to work together, in which case we keep them for as long as needed for that relationship. Copies of form submissions held by our website provider are deleted periodically.

Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to ask us to transfer it. To make a request, email help@datavive.co.uk.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.